Q: How do I set processing times for different products?

To set processing times for specific products, go to the "Processing time" section in Delm and click "New rule". <img src="https://storage.crisp.chat/users/helpdesk/website/a488abe1860c5800/image_kna0ra.png" alt="New processing time rule" /> Add product-specific conditions like Product, Tag, or Vendor to target the products you want this rule to apply to. <img src="https://storage.crisp.chat/users/helpdesk/website/a488abe1860c5800/image_7uemfs.png" alt="Add product-specific conditions" /> Set the processing time (e.g., 2-4 days) and adjust the rule priority to ensure it applies before broader rules. <img src="https://storage.crisp.chat/users/helpdesk/website/a488abe1860c5800/image_j20utv.png" alt="Set processing time and priority" /> Save the rule and verify it in the "Test data" section to confirm the correct processing time is applied. <img src="https://storage.crisp.chat/users/helpdesk/website/a488abe1860c5800/image_wm731v.png" alt="Set test data" /> <img src="https://storage.crisp.chat/users/helpdesk/website/a488abe1860c5800/image_qx8biu.png" alt="Check rules" /> This ensures accurate processing times for your products. Contact support if you need assistance.

Question 1

What's new in Delm?

Accepted Answer

Discover the latest updates, features, and enhancements in Delm. This changelog keeps you informed about everything new, from major improvements to minor fixes.

2025-02-19

Plan changes

Free: Now includes 2,000 monthly views instead of 1,000.
Plus: Price reduced to $24 per month or $240 per year.
Unlimited: Price reduced to $39 per month or $390 per year.
All plans now include a 14-day free trial period.

Improvements

Pricing page: We've redesigned the pricing page inside the app for a clearer, more user-friendly experience.
Performance optimizations to improve speed and stability.
Backend enhancements and minor bug fixes for a smoother experience.

2025-01-22

||| Due to significant changes in how Delm works, some manual actions are required. We couldn’t migrate all of your existing settings due to the scale of this update, but this new system lays the foundation for more frequent, smaller updates in the future—without requiring manual actions. Widgets will migrate automatically.

Accept updated app permissions.
Reconfigure settings to match the new system.
Set app status to enabled.

Major changes

Bulk Editing: Easily manage multiple products at once.
Rules: Control visibility, processing, shipping, transit, and delivery schedules all in one place.
Conditions: Create rules using products, variants, collections, tags, vendors, stock, inventory locations, countries,

Question 2

How do I add a Delm widget to my theme?

Accepted Answer

You may integrate widgets either through the Delm Widgetapp block or by adding the app block code to .liquid templates.

Using app block

With the Delm Widget block, widgets can be easily integrated via the Shopify visual theme editor, without the need for programming skills.

|| If your theme does not support app blocks, you can integrate widgets into .liquid templates.

Using Liquid

You may use the <delm-widget> HTML element to integrate widgets into .liquid templates.

|| Please ensure that the Delm Core app embed is enabled in your theme settings.

Delm Core

Code example

You can use the following code snippet to integrate widgets into your into .liquid templates.

<delm-widget data-variant-id="{{ product.selected_or_first_available_variant.id }}"></delm-widget>

The name of the product object may vary depending on the context. Please ensure that the correct object is used to access the product information.

Element attributes

The following attributes are supported by the <delm-widget> element. All attributes are optional.

| Attribute | Description | | ---- | | data-widget-id | Load a specific widget by it's ID. Leave empty to load default widget. | | data-variant-id | Link a product varia

Question 3

How do I change the visibility for specific products?

Accepted Answer

To change the visibility of Delm for specific products, go to the "Visibility" section in Delm and edit the rule for "Hide app".

Edit visibility rule

Add product-specific conditions such as Product, Tag, or Vendor to target the products for which you want to change Delm's visibility.

Add product-specific conditions

Select the desired visibility, such as "Show app" or "Hide app", and adjust the priority to ensure it applies correctly. Rules with higher priority take precedence over others.

Set visibility and priority

Save the rule and verify it in the "Test data" section to confirm the visibility is applied as expected.

Set test data

Check rules

This process ensures Delm's visibility is tailored for specific products. Contact support if you need further assistance.

Question 4

How do I set transit times for different countries?

Accepted Answer

To set transit times for different countries or regions, go to the "Transit time" section in Delm and click "New rule".

New transit time rule

Add a condition for "Shipping country" and select the countries this rule should apply to.

Add shipping country condition

Set the transit time (e.g., 1-2 days) and adjust the rule priority to ensure it applies before broader rules.

Set transit time and priority

Save the rule and verify it in the "Test data" section to confirm the correct transit time is applied for the selected countries.

Set test data

Check rules

This ensures accurate transit times based on shipping destinations. Contact support if you need further assistance.

Question 5

How do I set processing times for different products?

Accepted Answer

To set processing times for specific products, go to the "Processing time" section in Delm and click "New rule".

New processing time rule

Add product-specific conditions like Product, Tag, or Vendor to target the products you want this rule to apply to.

Add product-specific conditions

Set the processing time (e.g., 2-4 days) and adjust the rule priority to ensure it applies before broader rules.

Set processing time and priority

Save the rule and verify it in the "Test data" section to confirm the correct processing time is applied.

Set test data

Check rules

This ensures accurate processing times for your products. Contact support if you need assistance.

Question 6

Which languages are supported by Delm?

Accepted Answer

If you need a language that is not listed below, please contact us.

| Language | ISO 639-1 | | ---- | | Arabic | ar | | Bulgarian | bg | | Chinese | zh | | Croatian | hr | | Czech | cs | | Danish | da | | Dutch | nl | | English | en | | Finnish | fi | | French | fr | | German | de | | Greek | el | | Hungarian | hu | | Italian | it | | Japanese | ja | | Korean | ko | | Latvian | lv | | Lithuanian | lt | | Norwegian | nb, nn, no | | Polish | pl | | Portuguese | pt | | Romanian | ro | | Slovak | sk | | Slovenian | sl | | Spanish | es | | Swedish | sv |

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