Issue: Delm widget displaying wrong data

This article explains common reasons why the Delm widget may display incorrect data and how to troubleshoot them.

Incorrect rule priority

Verify that rules are prioritized correctly. Rules are applied in order of priority, with only the first matching rule taking effect. Ensure a rule without conditions has the lowest priority to avoid it overriding other rules.

Upcoming holidays affecting delivery times

Check for upcoming holidays in the Delm app, as they may increase delivery times and affect displayed data.

No product connected in app block

Ensure the Delm widget app block is connected to a product via a dynamic source. Without a product connection, the widget cannot display product-specific data. Re-add the app block to restore default settings if needed.

VPN affecting country-specific rules

Confirm you’re not using a VPN, as it may alter your detected country and trigger incorrect country-specific rules.

Updated on: 19/05/2025