Question 1

Quickstart guide

Accepted Answer

Welcome to Delm! This guide will help you understand how Delm works and how you can quickly display accurate delivery dates on your product pages.

How Delm works

Unlike other apps, Delm separates display from calculation.

The Widget (Display): Added via App Blocks or Liquid code, this is what the customer sees. It is context-aware: it detects the customer's country (IP), language, and selected variant, and sends this "Context" to the calculation engine. It then displays the result using dynamic placeholders (e.g., {{ delivery_completed }}) instead of hardcoded dates.
The Rules (Calculation): These determine what date is shown. The engine receives the context from the widget and applies your specific rules for processing, shipping, transit, and delivery.

Why the separation? We centralize calculation settings to avoid duplication and help you scale. You define your rules once, and they apply to every widget. If you need to change a schedule, you do it in one place, and it updates everywhere automatically.

How dates are calculated

Delm calculates dates in a specific 5-step workflow to ensure accuracy.

| Calculation step | What it does | | ---- | | 1. Order deadline | Checks the processing schedule to determine if the team can start working on this order today, or if it must wait until the next available working day. | | 2. Processing completed | Adds the time needed to get the order ready for shipping. It

Question 2

What's new in Delm?

Accepted Answer

Discover the latest updates, features, and enhancements in Delm. This changelog keeps you informed about everything new, from major improvements to minor fixes.

January 2026

Languages: Added language support for Estonian to widgets.

December 2025

Fixed capitalization for Slovenian language translations in weekday and month names.

November 2025

Product title condition: Added product title condition.

Plan changes:

Free: Now includes 3,000 views/month instead of 2,000.
Starter: Now includes 25,000 views/month instead of 10,000.
Plus → renamed to Grow: Now includes 150,000 views/month instead of 80,000.

We’ve significantly increased limits across all plans to give your store much more breathing room as traffic grows. All current paid users have been upgraded automatically at no extra cost. 🚀

October 2025

Starter templates: Added template with animated timeline.

Animated timeline

September 2025

Languages: Added language support for Hindi and Turkish to widgets.
SKU condition: Added new condition for SKU. Works similarly to the condition for variant title.
Variant title condition: Added a variant title condition to simplify managing product variants. You can now dynamically select variants using text-matching options like equals, does not equal, `starts wit

Question 3

How can I display the delivery date on product pages?

Accepted Answer

You may integrate widgets either through the Delm Widget app block or by adding the app block code to .liquid templates.

Video

${youtube}How to Show Estimated Delivery Dates in Shopify with Delm

Using app block

With the Delm Widget block, widgets can be easily integrated via the Shopify visual theme editor, without the need for programming skills.

|| If your theme does not support app blocks, you can integrate widgets into .liquid templates.

Using Liquid

You may use the <delm-widget> HTML element to integrate widgets into .liquid templates.

|| Please ensure that the Delm Core app embed is enabled in your theme settings.

Delm Core

Code example

You can use the following code snippet to integrate widgets into your into .liquid templates.

<delm-widget data-variant-id="{{ product.selected_or_first_available_variant.id }}"></delm-widget>

The name of the product object may vary depending on the context. Please ensure that the correct object is used to access the product information.

Element attributes

The following attributes are supported by the <delm-widget> element. All attributes are optional.

| Attribute | Description | | ---- | | data-widget-id | Load a specific widg

Question 4

Delm + UpCart

Accepted Answer

You can display specific delivery dates for every item inside the UpCart drawer. This setup uses UpCart's custom JSX templates to embed the Delm widget directly into the cart tiles.

Difficulty: Advanced Requirement: You must be comfortable editing JSX/HTML-like code within the UpCart editor.

1. Enable the Delm Core app embed

The Delm Core app embed is required whenever you add widgets directly to your theme templates (like UpCart) rather than using standard app blocks. It loads the necessary JavaScript to power the widgets.

Go to Shopify Admin > Online Store > Themes > Customize.
Open App embeds on the left.
Toggle Delm Core to ON and click Save.

Enable Delm Core

2. Create a cart-specific widget

Since space in a cart drawer is limited, we recommend creating a new widget in Delm with a much shorter message.

Example text: Delivery {{ delivery_completed }}
Design: Choose a minimal layout without large icons to ensure it fits the compact UpCart tile.

New Widget

3. Enable custom templates in UpCart

UpCart requires you to opt-in to advanced template editing.

Open the UpCart app.
Go to Cart Editor > Settings > Cart Settings.
Scroll to Advanced Settings and enable

Question 5

How do I set different transit times?

Accepted Answer

The most common way to use transit rules is to set different delivery estimates based on the customer's location. You can easily group countries together or set specific rules for individual regions.

Why we separate processing and transit times

It can be confusing at first to see two different rules for time. We separate these to ensure a better separation of concerns in your logistics chain:

Processing time (Product-based): This is for your internal operations. You usually use this with product-based conditions (e.g., "Custom tags" or "Specific collections") to define how long it takes you to get an order ready.
Transit time (Location-based): This is for the carrier's journey. You usually use this with country-based conditions to define how long it takes the truck or plane to reach the customer.

By keeping them separate, you can update your warehouse processing speed without accidentally changing your international shipping estimates.

Setting transit times by country

To create a transit rule for a specific destination:

Go to the Transit section in the app and select Transit time.
Click Create rule and enter your desired transit duration (e.g., 3–5 days).
Add a Condition and select Shipping country.
Choose the countries or regions that should receive this specific transit time.
Save your rule.

![Transit Time](https://storage.crisp.chat/users/helpdesk/website/-/a/4/8/8/a488abe1860c5800/transit-t

Question 6

How do I set different processing times?

Accepted Answer

The most common way to use processing rules is to set different lead times based on the specific product or variant being viewed. You can easily set a standard processing time for your whole store and create exceptions for specific types of products.

Why we separate processing and transit times

We separate these to ensure a better separation of concerns in your logistics chain:

Processing time (Product-based): This is for your internal operations. You usually use this with product-based conditions (e.g., tags or collections) to define how long it takes you to pack and ship an order.
Transit time (Location-based): This is for the carrier's journey. You usually use this with country-based conditions to define how long it takes the package to reach the customer.

Setting processing times by product or category

To create a processing rule for specific items:

Go to the Processing section in the app and select Processing time.
Click Create rule and enter your desired duration (e.g., 5–7 days for custom items).
Add a Condition to target specific products.
Save your rule.

Processing Time

Common ways to target products

Using these conditions allows you to keep your workflow inside Shopify. Once the rules are set in Delm, you only need to manage your products in your Shopify admin.

**Product tags and c

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